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Contact Zzounds Music Customer Service

How to Reach a Person at Zzounds Music

Verified Contact Information

Toll-Free Number:

  • 1-800-996-8637
Call customer service
Send Message

Customer Service:

  • 1-844-432-7449
    Spain

Legal:

  • 1-800-977-7058
    Privacy Inquiries

Zzounds Music Emails:

Accessibility
Complaints/ Feedback
Customer Service
Legal
Privacy Inquiries

Zzounds Music Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Zzounds Music Phone Number
1 (800) 996-8637
Average Hold Time
00:00:49
Average Calls duration
3 minutes
Most Popular Zzounds Music Email Address
service@zzounds.com
Zzounds Music Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (34% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Zzounds Music Customer Service?

Most Popular Number:

(800) 996-8637
Total calls: 101 Issues resolved: 7 Last call: Mar 27, 2026

The zZounds Music Phone Number is (800) 996-8637. This number is dedicated to providing customer service and support for all inquiries related to products, orders, and general assistance. Whether you're looking for advice on musical instruments, have questions about shipping, or need help with your account, the zZounds Music customer service team is available to assist you. Remember, the response time may vary depending on the volume of calls, but the team strives to provide timely and helpful service to all customers.

For email inquiries, you can reach out to the zZounds Customer Service team at service@zzounds.com. This email address is monitored by the customer service team and is a convenient way to get in touch with them for any questions or concerns you might have. Whether it's about product information, order status, or account management, sending an email to service@zzounds.com will ensure your message is directed to the right department. Keep in mind that response times for email inquiries can vary, so for urgent matters, it might be more efficient to use the zZounds Music phone number.

To contact Zzounds Music via their website, navigate to www.zzounds.com and look for the "Contact Us" or "Customer Service" section. This is typically found at the bottom of the homepage or within the site's menu. Once you find the contact section, you'll have the option to fill out a form with your inquiry or issue. This method is particularly useful for non-urgent questions or if you prefer to write down your concerns rather than speak over the phone. The zZounds Customer Service team will review your message and respond accordingly.

The zZounds Customer Service hours of operation are Monday through Friday from 7:30 AM to 11:30 PM Eastern Standard Time (EST), and on Saturday and Sunday from 9:00 AM to 10:00 PM EST. These hours are designed to accommodate customers' schedules, ensuring that you can get in touch with the customer service team at a time that's convenient for you. Whether you're calling, emailing, or using the live chat feature on the website, these zZounds Hours are when the team is available to assist you with your inquiries or concerns.

To log in to your Zzounds Music account, visit www.zzounds.com and click on the "Log In" button at the top of the page. If you don't have an account yet, you can create one by clicking on the "Create New Account" button. Once you have an account, you can log in using your email address and password. This will give you access to your account information, order history, and any other personalized features available on the website. If you're having trouble logging in, the customer service team can assist you by emailing service@zzounds.com or calling the zZounds Music phone number at (800) 996-8637.

PissedConsumer Club

Contact Information

Zzounds Music Website:

Zzounds Music Help Center:

Corporate Office Address:

Zzounds Music, LLC.
8 Thornton Road
Oakland, New Jersey 07436
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:300am - 11:30pm

Saturday - Sunday: 9:00am - 10:00pm


Other Location:

57 W Grand Ave,

Chicago,

Illinois 60654

More contact details

Summary of Zzounds Music Customer Service Calls

171 TOTAL
CALLS
02:51 AVG CALL
DURATION
34% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zzounds Music?

Request for Information Question:

  • “Information”
  • “Financiaing information”
  • “Speakers”

Product/ Service Question:

  • “Bad product”
  • “.buy a brown authienic gibson lespaul guitar case”
  • “Warranty”

Payments and Charges Question:

  • “Pay bill”
  • “Payment”
  • “To pay bill”

Return/ Replace Question:

  • “Return item”
  • “Return”
  • “Change order”

Shipping and Delivery Question:

  • “I am missing part of my order”
  • “Where is my refund”
  • “Change shipping”

Refund Question:

  • “Refund on a shipped item”
  • “Refund a non shipped item”

Website/ Application Question:

  • “Installments”

Cards Question:

  • “Trying to put another card on file”

Activation/ Cancellation Question:

  • “Cancellation order”

Account Question:

  • “Account charges”

Other Question:

  • “Please”
  • “More”
  • “An order”

About

Summary

Zzounds Music is an online store offering a large collection of music instruments and accessories under several categories. Zzounds Music deals in a large portfolio of brands showcasing such labels as Taylor, Tender, EV, Martin and Co, QSC, and Bose. At an online shop, buyers will find guitars, amps, bass guitars, keyboards, and drums, etc. DJ equipment section at Zzounds Music presents a selection of beat production, downloadable sheet music, complete DJ systems, CD players as well as mixers, etc. Accessories product line has cables, headphones, voltage regulators, power, and conditioners, etc.

Zzounds Music reviews and complaints

Zzounds Music is ranked 73 out of 1051 in Music stores category

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